The Chilli Factory - Setting the World on Fire!
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Customer Feedback
We value your feedback, tell us what you think here-
Gary - 23 Mar 2018Where do I start.... i've been buying their products for well over a decade maybe 2 even!
Clean too if old fashioned fun to be had consuming their products.
I enjoyed scorpion strike but found it pretty tame for my taste.
The reaper hits the spot mixed in falafels, I called them fireball falafels.
South Americans can't handle the after burn.. lol I lived on then for months
Got A dozen shared knowing a friend said he could handle them..he couldn't, but his virus went away....
highly recommended in your falafel mix for that oh so warm feeling..
lol
matthew - 05 Oct 2016I am very impressed with the varity of chilli seeds that you have and I orderd some Carolina Reaper seeds and I am waiting to see then germinate
Tony Inggs - 01 Aug 2017Once again on the ball guys. Chilli ordered Sunday night and product in my hands Tuesday Morning 10 am. Go to love it. Thank you guys
Belynda - 02 Jun 2017I love the Chilli sauces...I always buy mine by the 2lt...Outback Storm is my favourite
William Rollinson - 07 Jun 2018Thank you for my order.
I opened it upon arrival, sampled it, went back for more.
I consumed two litres of water, then back for more. In a word, YUMMY. THANK YOU.
Gary - 10 Dec 2018Thank you for the great service wish there more companys in Aus with service as good. Ordered 7th pm delivered 10th early am
Ian Allan - 10 Apr 2017just bought half doz jars of outback storm. Ate half a jar at lunchtime. Should have bought more !! great stuff
Paul - 14 Jul 2017Hi Connie.
Just letting you know the products arrived this morning, I have to say that is almost the quickest thing we’ve ever had delivered to our office. Incredible, I wish our suppliers of I.T. products would learn a thing or two!
Thank you guys once again!
Craig - 06 Dec 2017Hi Team,
Tried the Fiery Frillneck Hiss and loved it! It is the perfect smokey chilli sauce.
2 years ago I received a gift pack of seeds with my order (I chose the Aji Pineapple Chilli; I like the unique chills).
I have kept them refrigerated for two years and just had 26 of 27 seeds germinate.
I can't rate your products highly enough and recommend them to everyone.
Thanks team. Keep up the good work!
scott - 26 Aug 2017Excellent delivery 2days door to door interstate can't wait to plant the seeds😄
Duane - 22 Sep 2016Just wanted to send my thanks.
Your hot sweet chilli sauce is the BEST sauce we have ever had.
I just ordered more cause I don't want to run out.
Thank you guys SO much! What an awesome product, beautiful flavour.
I got it from a butcher in Sydney while down on holiday and now I cant do without it!
Richard Crouch - 08 Dec 2016Hi guys
Great products, great website and great service.
What more could you ask for THANKS!
Just had to tell you how much my mate and I enjoyed your Reaper Paste, It’s more than just the heat, which my friend describes as being ALIVE in your mouth (and I have to agree with him)
It’s packed full of intense chilli flavour too, so many other products are just about the heat, (Though none of them can hold a candle to this paste).
My mate loved it so much I had to leave him half the jar so I’ve just ordered two more. Great work guys keep it up and thanks again!!!.
Richard Kapunda S.A
Stuart - 18 Jun 2018Just wanted to say a big THANK YOU!
Not only do you do the best sauces and spices in Australia, but your delivery time is unreal!
I ordered yesterday and it was here this afternoon in country Victoria!
Seriously the best!
Thanks again!
Jacob - 11 Aug 2017Must say very fast service with delivery ordered my first lot of seeds Wednesday night received them Friday morning 10/10 for service.
Peter - 26 Aug 2017Hi Guys
I reckon you have the fastest delivery times in OZ! I live in mid west regional WA, my order shipped on the 23rd and I received it on the 25th...right across the other side of OZ!!
Keep up the great service and your chilli's are the best!!
Mark - 07 Jun 2018I am a longtime customer and superfan of thechillifactory.
My current favourite is the Vindaloo Curry mix which I have used to make some nice spicy beef jerky.
Until TCF brings out a range of jerky seasonings this one will do me just fine - thanks Marcel and team, you guys are the best!!
Kyle - 23 Jun 2017The Reaper paste is the best!!! It has that kick for hot lovers that just want more, the taste is actually not bad.
You will feel it if you have large doses of it. You will be dragon, you will be the rocket and you will even believe when you urinate you could melt a hole in the very ice depths of Antarctica.
Cannot get enough of this paste if you are looking for hot goodness and wish to go higher i would recommend to start with this first.
Mark Zimmerman - 13 Dec 2016Customer service is great. Delivery was next day which is perfect. And the sauces are fantastic. Well done Chilli factory. 2 thumbs up!!
Darien - 07 Sep 2017Hi Chilli Factory!
Another winner from you guys, overnight delivery to Melbourne, everything very securely packed and a lovely handwritten note from Connie as always!
Look forward to seeing how I go with the seeds, will be following your instructions closely.
Thanks!
Luke Halls - 19 Aug 2016The customer service of Connie and Co is amazing!!! I was having problems growing my seeds and they went above and beyond to help me. If you stick to their intructions you will get 80%+ germination rate, I did!!! loving watching my babies grow :) Thanks again, I will be back for sure, Luke :)
Ralph van Vuuren - 18 Nov 2016Mind. Blown. What amazing service!!! Ordered delivered to Sydney next day, perfect and on time. As for the quality of sauces and Reaper Paste, simply SUPERB! Thanks guys, you are the BEST!
Alan Burns - 24 Dec 2017Hi,
Brought some Numbat Nibble at Lobethal last night. It is amazing stuff. Tried the other chilli sauces.
Will definately keep buying your products.
Thanks.
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