We value your feedback, tell us what you think here
Jonni - 08 Oct 2014
Thank you sooooooo much!! I picked up the sauce today.
Appreciate your kindness!!!! You guys are the best!!
Dave - 22 May 2015
To all at the Chilli Factory. Once again the Chilli Factory have excelled as this is the Best place in OZ to get your Hot N Spicy supplies...... Love it. :o)
Mike - 22 Jan 2015
I bought the Devil's Delerium paste and some African Bird's Eye seeds - very happy with both. Delivery was super fast too.
Glynda - 09 Nov 2015
I have been using the Carolina Reaper paste in curries and its the very best. Not for the faint hearted.
Melly - 07 Aug 2014
just wanted to thank you, I have been ordering your chilli sauce products for my husband for last couple of years and on Tuesday night I ordered to surprise him with the new reaper paste (and added couple extras just cause....well buying flowers for being an amazing husband isn't as cool as his fav chilli sauces) it arrived today and surprised him tonight and he is over the moon.
Thank you for your awesome products, easy ordering and fast delivery
and making this woman's husband smile from ear to ear
SAM FREEMAN - 10 Jul 2014
Super-fast service and freight to New Zealand. Your website is a pleasure to use and made ordering a cinch. I REALLY appreciated the extra seeds you included. Items were well packaged and labelled - very professional.
Thank you so much!
Brendan Jenkins - 27 Nov 2014
I bought a jar of Reaper Paste last week.. Very nice...Not as hot as I was expecting though.!!!....Can't wait for a hybrid chilli of 5 million +... Seriously though, it is a very nice sauce/paste...
I don't like the sauces that have capsaicin extract in them as they tend to taste quite bitter....
A very nice sauce with a reasonably hot kick to it....Well done...
Simon Hempel - 22 Sep 2015
Hi guys. The dude you had working at this years royal Adelaide show did an awesome job.
Roald Martinsen - 23 Sep 2014
The sauces arrived safe and sound first thing this morning. Thank you again, you guys are the best!! :) Please pass on my compliments to all of the team there.
Ali Harwood - 08 Oct 2014
I received my order today, l'm really stoked with how fast the ordering and delivery process was. Loved the hand written note inside too - really nice customer service.
Looking forward to future purchases!
XRumerTest - 22 Apr 2017
Hello. And Bye.
Mick & Robyn Shillabeer Alice Spring - 30 Oct 2014
Just an update on the chilli seeds second attempt THEY ARE ALIVE
As you might remember I stuffed up the first lot of seeds I put down.
I think I cooked them seeing as the soil temp a few times went over 50 degrees. I tried again. This time I didn’t put the seed trays on top of the heat mat I put some thin foam stuff between them & secondly I don’t know why I didn’t think of this before but I put the heat mat & seed trays in an old snake cage I had.
I just swapped the red heat lights for a white grow light & the cage is also thermostatically controlled! So I set it at about 29 degrees Celsius & bingo so far out of the 64 seeds I put down 47 have sprouted & it has only been 8 days. That’s 73.4% & every time I mist them with water (3 times a day) a couple more have popped up!! The real hot ones seem to be the ones taking longer to germinate. The reapers, bhuts, habaneros & brain killers. The others have nearly 100% sproutage/germination.
Ian Allan - 10 Apr 2017
just bought half doz jars of outback storm. Ate half a jar at lunchtime. Should have bought more !! great stuff
Mick - 05 May 2014
Thanks for shipping out my order so fast, I have been sampling the Reaper paste since it arrived this morning, I really do like it,thanks a lot.
I just finished a plate of lasagne topped with it, looking forward to mixing the reaper & scorpion together to make a fire hot curry!
John T. McCorkle - 15 Jul 2014
Thanks you so much for the quick delivery of my seeds. This is the second time I've ordered from you guys and I most certainly will be ordering more.
Thanks for the extra seeds too.
Scott - 18 Jul 2014
I look forward to another batch of excellent seeds, I have been very happy with the previous orders and cannot wait for the new season ahead! I will be sending you some pics on your FB page in due course. Kind regards,
Neville and Clare - 18 May 2015
Our order arrived very promptly this morning. Wow, I am always so impressed with the speed of delivery.
Thank you very much. I am really looking forward to giving the spice mix a try.
Darren - 19 Nov 2014
My three sauces arrived not even 24 hours after I ordered online.
Thankyou very much,
David Pickford - 19 Nov 2015
Have tried nearly all the range from the Echidna to the Reaper and they are exactly as promised. In fact that good we now sell your products.
I have even introduced the Reaper and Devils to my wife's family in Indonesia and even some of them thought "OMG you've got to be kidding, that's HOT".
Showed them not to laugh at me when l tried some of their food a few years ago and cried and sweated from the burn.
Neill - 23 Jan 2015
I just wanted to say thanks guys as your service is always super fast and the seeds I have bought from you are great. Love that HEAT,
The paste is awesome! Very tasty and deliciously HOT!:-)
Just thought some positive feedback was in order!
Ric - 20 Nov 2014
On a side note I've achieved a 10/10 germination of my Reaper seeds in my greenhouse and they are growing well. Cheers and have a great day
Dave - 10 Dec 2015
Thanks again to All at the Chilli Factory. You guys know how to Spice up our lives with the Best Chilli Products & Best Service in Australia...
Merry Christmas & may 2016 be Even Hotter than ever for you. :)
Iain - 06 Nov 2014
Hello, Gods of Chilli. Thanks for the sauce.
A tip for your faithful flock and possibly a new product line??? When my Fiery Frill Neck Hiss bottle reaches its sad end, I add about 25mm (height) of Worcestershire Sauce to make a fire cracker of a sauce to eat with just about anything.
Alex Bates - 09 Oct 2014
Thank you so much for your advice and help I did cut back however don’t think I cut back enough, being first time was scared if I cut back to much the plant would die.
Once again thank you for such a quick and helpful response been watching your YouTube videos and I want to say keep up the amazing work your efforts and product doesn't go unnoticed
HI Alex, you most likely didn't cut back the plants over winter and you have winter fruit on the plants. The plant looks very healthy and Marcel reckons that if you pick the fruit now you will good-sized fruit in summer. Cheers Connie de Wit The Chilli Factory
Hey chilli factory
I was wondering if you could help resolve a current issue I'm having with my Trinidad 7 pot chillies I started growing end of last season this is the first season I will have fruits how ever the fruits on my plant don't seem to be growing to size am I doing something wrong or is this how they start out?
I have been fertilising and using feed for them but doesn't seem to have help was wondering if you had any Advice to save my beloved chillies? I have attached photos so hope can help identify the problem thanks a million.