The Chilli Factory - Setting the World on Fire!
Customer Feedback
See below for some of the feedback we have received from our customers. We value customer feedback very highly. If you would like to send us some feedback as well, please do so via our Contact page. Thank you very much.
15th July 2010
Hellooooooo!
Do you remember me? The blonde one from the EKKA Brisbane 2009 show?! How are you both? I have seen the pic of the new chilli truck and van, very cool. So where can I buy the stuff in the UK?
Or do you fancy sending me some free samples? Im still addicted to chilli, so well done. Looking forward to the EKKA Brisbane show again this year?
I :-( I hope all is well over there! Best wishes,
Abi
Abi Tasker
19th June 2010
Hi Chilli Factory,
Bloody Hell, I Just received Your Ghost Chilli: Devil's Delirium and some Dragons blood & Morning Afterburn hot chilli mango sauce.
Although I did not think the Dragons Blood and Morning Afterburn were as hot as I was expecting, the taste more then made up for the lack of heat.
Today I bought a curry pie and thought bugger it, I'll try some of the dragon’s blood on it, and whow it tasted good.
I tried some of the hot chilli mango sauce Afterburn on my eggs and it had an awesome taste, and a satisfying burn.
Now the Jolokia Delirium, FCUK-inG HELL!!!!!!!!!!!!!!!!! Enough said! About time an Aussie Sauce has this heat!
I have made some more orders; you have definitely found yourself a regular customer
Lee
Lee Oelkers
10th June 2010
Hey guys and girls,
I received my order today and I must say (having not tried this one before) the chilli jam Sweet Dreams is unbelievably fantastic!!!
I had the hot smokey chilli tomato sauce Fiery Frillneck Hiss before and it is equally brilliant!!!
Will definitely be buying more very soon!! (As your chilli sauces do not last long in our house) we also have the extreme hot Habanero chilli paste, Turbo Supercharge! Awesome products people! Keep it up! And cheers for the fast delivery!!
Sincerely
James Hand
10th June 2010
Dear Connie and Alex,
Thankyou so much for choosing me as your 1st prize volunteer - it really made me day/week/year knowing I will be able to have so many tasty chilli products to have in my home for myself (and others) to enjoy!!
I will be certainly continue spreading the good word, as I know at least 3 other people who now order regularly thought you after I bought them some Xmas/birthday gifts etc.
Thankyou for providing us chilli lovers with a quality product, and it was truly a pleasure looking through your new website :)
If I can help in any other way in the future, it will be a real pleasure!!
All the best for your blossoming business and good luck with the new site! It looks great...
Nadia Bachman
3rd June 2010
Hi Chilli lovers,
To all at the Chilli Factory, love the new web site, great work.
Hope to see you at the Sawtell Chilli Festival next month.
Cheers,
Peter
Peter Connett
2nd June 2010
Hi Connie,
Big thanks to Alex, yourself and Marcel for the chilli website feedback competition.
Only got third, but fantastic prize anyway!
Please let Alex know how much I appreciate what he's done
and I'll also try my hardest to get you fine people as much chilli business as I can.
Best wishes and thanks for a great chilli company.
Cheers,
Phil.
Phil
17th May 2010
Hi Chilli Factory,
Received my order last week thank you for keeping me informed throughout the process. Your Chilli product is excellent.
I have started on the Naga Jolokia paste: Devil’s Delirium it is very “amusing” to say the least.
Regards
Greg Mc Neill
14th May 2010
Hello Chilli Factory,
Thank you for sending the order so quickly as it got here on Tuesday by the delivery courier. My husband was so happy with the chilli sauces as he said your company knows how to make a proper chilli sauce and that no one else can…
Keep up the great work.
Thanks,
Marlene Miller
25th March 2010
Hi Chilli Factory,
Thank you very much for the Hot Chilli chef Videos. Very interesting.
I have just received my second order of Hot Chilli sauces. I took a risk and ordered the new jolokia paste: Devils Delirium and am no able to enjoy it spread on my toast under my egg with omelette. (Much to my husband’s shock.)
My first order was for your Turbo Supercharge Habanero paste and could only have a slight amount. Then to be able to spread it on my toast. And now enjoying Devils..
Love to have more video recipes.
Thank you,
Vivienne.
Vivienne Hudson
25th March 2010
Dear Alex and everyone else at the Chilli Factory,
I am a long time fan and customer, so much of a fan in fact, that I have gotten several friends addicted to your products (which make great birthday pressies, by the way). As I live in Sydney, I rely on your (very efficient, I might add) postal delivery. This means that it makes sense for me (financially) for me to bulk purchase, which means that I usually don't have my favourite Chilli Factory products whenever I need them... (For instance, if the one runs out or gets "borrowed" by mates I have to wait for everything else to finish to order.)
So while going through your website recently I noticed that the Factory has stalls in various markets in Sydney! Alas, these markets are far from mine and my mates' whereabouts.
As I was visiting our local farmers' market a thought popped to my head - the Chilli Factory should be here selling their stuff and helping bring some spice to Sydney's suburbs! So, dear Alex and everyone else, please please please come to The Eveleigh Market and share your chilli love with us! It would be so grand...
The Eveleigh Market is big and attracts a loyal crowd weekly. It also had a write-up in the food section of the Sydney Morning Herald recently as one of the places to take the Obama’s to if they ever get to Australia... You will not be disappointed if you have a stall there! And I would be so happy....
All the best,
Naama Carlin