The Chilli Factory - Setting the World on Fire!
Chilli Products Mail Order
We ship anywhere in the world!
All overseas customers: please check our International Outlets overview to locate your local distributor. If not possible to order locally in your own country we are more than happy to freight directly from Australia to your frontdoor offcourse...
We have 2 Litre packs of most of the flavours available as well. These 2 litre packs will save you on average 35 -45% compared to the smaller packaging. However the shelf live of the 2 Litre packs are on average 6 - 9 months instead of the usual 18 - 24 months!! (Due to the packaging glass for the "normal" packaging versus Plastic for the hospitality packaging)
The Chilli Factory NOW available in the UK!!
Check out our UK distributor here, and say hi to Matt!
Aussie Hot Sauces
We don't sell any FRESH or dried Chillies or Chilli Plants!
WE SELL SAUCES/SEEDS/SPICES
However go to your local nursery or bunnings store to stock up on chilli plants / seedlings
and for fresh chillies go to your local fresh fruit market or supermarket
Click on one of the documents below to view and download the mail order form.
Need Help?Phone: +61 (0)2 4973 3751 or
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Customer FeedbackWe value your feedback, tell us what you think here
Glynda - 09 Nov 2015I have been using the Carolina Reaper paste in curries and its the very best. Not for the faint hearted.
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Very quick delivery of your product and the packages were as stated and more.
One thing I was very impressed with in this computer generated world we live in, I received a hand written note with my order.
Annabelle and Tom - 15 Sep 2014
My partner and I purchased your showbag at the Brisbane Ekka this year and have been very happy with everything that came in it. My partner wears the scorpion strike cap with pride, and we have found your sauces and salsas to be delicious and a great quality product alongside some of the best and most friendly customer service we've ever encountered.
Yesterday we were at Masters hardware store, and noticed you have a range of chili seedlings available for purchase. We immediately picked up most of them to grow at home because we feel such strong loyalty and support toward your brand.
Just some feedback to let you know you're doing a great job!
Jonni - 08 Oct 2014Hi,
Thank you sooooooo much!! I picked up the sauce today.
Appreciate your kindness!!!! You guys are the best!!
Scott - 18 Jul 2014Thanks Connie!
I look forward to another batch of excellent seeds, I have been very happy with the previous orders and cannot wait for the new season ahead! I will be sending you some pics on your FB page in due course. Kind regards,
Brendan Jenkins - 27 Nov 2014I bought a jar of Reaper Paste last week.. Very nice...Not as hot as I was expecting though.!!!....Can't wait for a hybrid chilli of 5 million +... Seriously though, it is a very nice sauce/paste...
I don't like the sauces that have capsaicin extract in them as they tend to taste quite bitter....
A very nice sauce with a reasonably hot kick to it....Well done...
Noel Somerfield - 26 Oct 2015Awesome product guys, if the minister allows it, I will be making many more purchases in the not so distant future.
Mike - 22 Jan 2015I bought the Devil's Delerium paste and some African Bird's Eye seeds - very happy with both. Delivery was super fast too.
Mick & Robyn Shillabeer Alice Spring - 30 Oct 2014Just an update on the chilli seeds second attempt THEY ARE ALIVE
As you might remember I stuffed up the first lot of seeds I put down.
I think I cooked them seeing as the soil temp a few times went over 50 degrees. I tried again. This time I didn’t put the seed trays on top of the heat mat I put some thin foam stuff between them & secondly I don’t know why I didn’t think of this before but I put the heat mat & seed trays in an old snake cage I had.
I just swapped the red heat lights for a white grow light & the cage is also thermostatically controlled! So I set it at about 29 degrees Celsius & bingo so far out of the 64 seeds I put down 47 have sprouted & it has only been 8 days. That’s 73.4% & every time I mist them with water (3 times a day) a couple more have popped up!! The real hot ones seem to be the ones taking longer to germinate. The reapers, bhuts, habaneros & brain killers. The others have nearly 100% sproutage/germination.
Gary Morgan - 03 Jun 2014Hi,
We bought 2 jars of Turbo Supercharge xmas of 2013 from a stall at The Rocks in Sydney. We brought it back to Wales 9 UK ) and have used it in every BBQ we have had !!
All our friends love the ZING it adds to our food !!! absolutely the BEST !!!!! this is my first visit to the web site and I am about to order a lot for myself and our friends,
many thanks to you all !!!
Neill - 23 Jan 2015I just wanted to say thanks guys as your service is always super fast and the seeds I have bought from you are great. Love that HEAT,
John weismuller - 22 Apr 2014Tried your scorpion strike and it was awesome! The way the flavor wasn't overpowered by the heat was great. But once the heat showed up I was burning for a while! I would also like to know if it would be possible to get a sample of your reaper paste I would give you feedback and a written review for your site/Facebook. If not no problem keep up the good work!
Ali Harwood - 08 Oct 2014
I received my order today, l'm really stoked with how fast the ordering and delivery process was. Loved the hand written note inside too - really nice customer service.
Looking forward to future purchases!
Darren - 19 Nov 2014Thanks Connie.
My three sauces arrived not even 24 hours after I ordered online.
Thankyou very much,
matthew - 05 Oct 2016I am very impressed with the varity of chilli seeds that you have and I orderd some Carolina Reaper seeds and I am waiting to see then germinate
Mark Zimmerman - 13 Dec 2016Customer service is great. Delivery was next day which is perfect. And the sauces are fantastic. Well done Chilli factory. 2 thumbs up!!
Martin M - 06 Apr 2015I tried the reaper paste at the Easter show. Now let me tell you I can eat hot. I've tried all of your other pastes and loved them. The hotter the better. For the first time ever I ate something that was too hot.
It was fine at first. Then after a couple of minutes the burning started. This stuff was burning my tongue, then my throat and down to my stomach. I had to jump the queue at the ice cream stand across from yours to cool it down.
So awesome guys. Keep up the good work.
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My sincere thanks and congrats, being a chilli tragic from WAY back, love your sauces, no pretend stuff here like so many other sauces, yes even those imported from O/S and not good value anyway as you have to put more on to get that KICK.... not so with your sauces
Also decided to go easy on my beloved hence my ordering of the milder sauces, poor darling made the mistake of putting on too much Scorpion & yellow pot on some occasions and as you know once you put it on you can’t take it out, so now she can have her own selections
Cheers and more power to your chillies.... although not too much more.... I’m pleased to advise that from my perspective.... YOU’VE CRACKED IT !!!! Not too hot that you over power the flavours of the food but no pretend spicy sauce either
PS: Scott Stevenson (14/3).... I salute you, either incredibly brave or you’ve had some mighty chilli experiences, you want the Scorpion Strike HOTTER !!! ??? Alex / Connie, being a 50 year chilli tragic I’ve had sauces from Oz, Mexico, Europe and Sth Africa, for a while there family & friends would give me Xmas & B’day presents to see if they could finally bring me to my knees..... I found the pinnacle in Scorpion Strike ..... To quote Tina Turner..... SIMPLY THE BEST !!!
Many thanks and regards
David Pickford - 19 Nov 2015Have tried nearly all the range from the Echidna to the Reaper and they are exactly as promised. In fact that good we now sell your products.
I have even introduced the Reaper and Devils to my wife's family in Indonesia and even some of them thought "OMG you've got to be kidding, that's HOT".
Showed them not to laugh at me when l tried some of their food a few years ago and cried and sweated from the burn.
Kim Williamson - 03 Nov 2015Got some reaper paste at the Ekka earlier this year and have shared with some mates. I am now their official portal for your products. The guys love the Reaper. I can't divulge their party tricks but the photos are scary. Looking forward todays order arriving the lads are at me every time at golf. Thankfully this time I can deliver. Thanks again :)
Hi Alex,how awesome are guys. My order has arrived intact (mainly because of the obvious extra care in packaging) and so fast.I’m not on facebook but might be able to get some pics to you.Please thank Connie also.Regards,Gary Thompson - 04 Dec 2015Delivery time was amazing 15hrs from order to delivery
kisko - 25 Jan 2015I ordered seeds, loads came alright, seed germination 99% my maximum satisfaction,
P.S greet from Slovakia
Joan - 30 Nov 2014Hi,
Sorry for the late reply, just saw your mail. Was actually trying to reorder again cause I’m throwing a housewarming soon and wanted to make some killer buffalo wings for the party (bought the sauce from you guys during one of the Canberra’s Floriade and got hooked).
Thanks for making the effort to resend the order. Will try to monitor to see if the parcel to come. If not, I will just reorder again and add in the insurance fee etc (the buffalo wings is going to be the centre of the party, thus the stubbornness in wanting your sauces :p)
*You guys have one of the best services (and sauces) around. Thumbs up.