The Chilli Factory - Setting the World on Fire!
Chilli Products Mail Order
We ship anywhere in the world!
All overseas customers: please check our International Outlets overview to locate your local distributor. If not possible to order locally in your own country we are more than happy to freight directly from Australia to your frontdoor offcourse...
We have 2 Litre packs of most of the flavours available as well. These 2 litre packs will save you on average 35 -45% compared to the smaller packaging. However the shelf live of the 2 Litre packs are on average 6 - 9 months instead of the usual 18 - 24 months!! (Due to the packaging glass for the "normal" packaging versus Plastic for the hospitality packaging)
The Chilli Factory NOW available in the UK!!
Check out our UK distributor here, and say hi to Matt!
Aussie Hot Sauces
We don't sell any FRESH or dried Chillies or Chilli Plants!
WE SELL SAUCES/SEEDS/SPICES
However go to your local nursery or bunnings store to stock up on chilli plants / seedlings
and for fresh chillies go to your local fresh fruit market or supermarket
Click on one of the documents below to view and download the mail order form.
Need Help?Phone: +61 (0)2 4973 3751 or
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Customer FeedbackWe value your feedback, tell us what you think here
John weismuller - 22 Apr 2014Tried your scorpion strike and it was awesome! The way the flavor wasn't overpowered by the heat was great. But once the heat showed up I was burning for a while! I would also like to know if it would be possible to get a sample of your reaper paste I would give you feedback and a written review for your site/Facebook. If not no problem keep up the good work!
Denis - 09 Apr 2014Well good afternoon, gee that was quick, many thanks, you must have guessed that my stocks are low, no more yellow pot and only a bit of the scorpion sting left, previously purchased those from an outlet in Caloundra, but not going back up there any time soon, so real pleased that I can order on line
My sincere thanks and congrats, being a chilli tragic from WAY back, love your sauces, no pretend stuff here like so many other sauces, yes even those imported from O/S and not good value anyway as you have to put more on to get that KICK.... not so with your sauces
Also decided to go easy on my beloved hence my ordering of the milder sauces, poor darling made the mistake of putting on too much Scorpion & yellow pot on some occasions and as you know once you put it on you can’t take it out, so now she can have her own selections
Cheers and more power to your chillies.... although not too much more.... I’m pleased to advise that from my perspective.... YOU’VE CRACKED IT !!!! Not too hot that you over power the flavours of the food but no pretend spicy sauce either
PS: Scott Stevenson (14/3).... I salute you, either incredibly brave or you’ve had some mighty chilli experiences, you want the Scorpion Strike HOTTER !!! ??? Alex / Connie, being a 50 year chilli tragic I’ve had sauces from Oz, Mexico, Europe and Sth Africa, for a while there family & friends would give me Xmas & B’day presents to see if they could finally bring me to my knees..... I found the pinnacle in Scorpion Strike ..... To quote Tina Turner..... SIMPLY THE BEST !!!
Many thanks and regards
Dave - 10 Dec 2015Thanks again to All at the Chilli Factory. You guys know how to Spice up our lives with the Best Chilli Products & Best Service in Australia...
Merry Christmas & may 2016 be Even Hotter than ever for you. :)
SAM FREEMAN - 10 Jul 2014Hi guys.
Super-fast service and freight to New Zealand. Your website is a pleasure to use and made ordering a cinch. I REALLY appreciated the extra seeds you included. Items were well packaged and labelled - very professional.
Thank you so much!
Mike - 22 Jan 2015I bought the Devil's Delerium paste and some African Bird's Eye seeds - very happy with both. Delivery was super fast too.
Mick & Robyn Shillabeer Alice Spring - 28 Oct 2014Hi Guys
Seeds arrived speedily, all good and great advice & service.
Your seeds will grow if you follow their very helpful hints & techniques!! Mine did....
I have bought seeds off of ebay & they didn't even look like growing
THANKYOU GREATLY ALEX
Sam - 07 May 2014Just received my shipment within 3 working days of placing the order.
I especially liked the handwritten note thanking me and reminding me to go to the website for tips on planting.
Keep up the great work Chilli Factory!
Brendan Jenkins - 27 Nov 2014I bought a jar of Reaper Paste last week.. Very nice...Not as hot as I was expecting though.!!!....Can't wait for a hybrid chilli of 5 million +... Seriously though, it is a very nice sauce/paste...
I don't like the sauces that have capsaicin extract in them as they tend to taste quite bitter....
A very nice sauce with a reasonably hot kick to it....Well done...
Rocket - 16 Dec 2014The Reaper paste arrived today... Wow, awesome stuff. Thanks heaps! Will certainly be coming back after the prompt delivery of a top product.
Alastaire - 02 Dec 2014Hi guys,
it was so great to read "Not made in China", I have passed on your great work to all friends all over Oz! Cheer's,
Paul Vaughan - 06 May 2014
Hi Chilli Factory Crew.
Just a quick note to thank you ever so much for the quick despatch.
I have just started harvesting my Chocolate Bhut Jolokia from the seeds that I purchased from you last year. As well as the Butch T, and Aji Limons, the quality of your seeds saw a 98% germination. My only problem was finding room to grow them...lol
It is great seeing the boys on YouTube, having fun. My sincere thanks to the Chilli Factory for producing a fantastic range of products.
I have included a few pics to show you how proud a parent I am. The one in the firies uniform is how I harvest them...lol
Again, thank you for your haste in dealing with my small order. You folk are the best!
Duane - 22 Sep 2016Just wanted to send my thanks.
Your hot sweet chilli sauce is the BEST sauce we have ever had.
I just ordered more cause I don't want to run out.
Thank you guys SO much! What an awesome product, beautiful flavour.
I got it from a butcher in Sydney while down on holiday and now I cant do without it!
Ali Harwood - 08 Oct 2014
I received my order today, l'm really stoked with how fast the ordering and delivery process was. Loved the hand written note inside too - really nice customer service.
Looking forward to future purchases!
Matthew Richardson - 02 Mar 2015Incredible service and extremely fast delivery. In depth information was also given to help me grow the best Chilli's possible. Thank you very much. Will certainly be ordering again soon.
Martin M - 06 Apr 2015I tried the reaper paste at the Easter show. Now let me tell you I can eat hot. I've tried all of your other pastes and loved them. The hotter the better. For the first time ever I ate something that was too hot.
It was fine at first. Then after a couple of minutes the burning started. This stuff was burning my tongue, then my throat and down to my stomach. I had to jump the queue at the ice cream stand across from yours to cool it down.
So awesome guys. Keep up the good work.
Alex Bates - 09 Oct 2014Thank you so much for your advice and help I did cut back however don’t
think I cut back enough, being first time was scared if I cut back to much
the plant would die.
Once again thank you for such a quick and helpful response been watching your YouTube videos and I want to say keep up the amazing work your efforts and product doesn't go unnoticed
HI Alex, you most likely didn't cut back the plants over winter and you
have winter fruit on the plants. The plant looks very healthy and Marcel
reckons that if you pick the fruit now you will good-sized fruit in
Connie de Wit
The Chilli Factory
Hey chilli factory
I was wondering if you could help resolve a current issue I'm having
with my Trinidad 7 pot chillies I started growing end of last season this
is the first season I will have fruits how ever the fruits on my plant
don't seem to be growing to size am I doing something wrong or is this how
they start out?
I have been fertilising and using feed for them but doesn't seem to have help was wondering if you had any Advice to save my beloved chillies? I have attached photos so hope can help identify the problem thanks a million.
kisko - 25 Jan 2015I ordered seeds, loads came alright, seed germination 99% my maximum satisfaction,
P.S greet from Slovakia
Scott - 18 Jul 2014Thanks Connie!
I look forward to another batch of excellent seeds, I have been very happy with the previous orders and cannot wait for the new season ahead! I will be sending you some pics on your FB page in due course. Kind regards,
Neville and Clare - 18 May 2015Hi Alex,
Our order arrived very promptly this morning. Wow, I am always so impressed with the speed of delivery.
Thank you very much. I am really looking forward to giving the spice mix a try.
Annabelle and Tom - 15 Sep 2014
My partner and I purchased your showbag at the Brisbane Ekka this year and have been very happy with everything that came in it. My partner wears the scorpion strike cap with pride, and we have found your sauces and salsas to be delicious and a great quality product alongside some of the best and most friendly customer service we've ever encountered.
Yesterday we were at Masters hardware store, and noticed you have a range of chili seedlings available for purchase. We immediately picked up most of them to grow at home because we feel such strong loyalty and support toward your brand.
Just some feedback to let you know you're doing a great job!
Julia - 28 Aug 2014Thank You!:-)
My Carolina Reaper Paste and seeds arrived today. Left in the exact location I asked the package to be left.
The paste is awesome! Very tasty and deliciously HOT!:-)
Just thought some positive feedback was in order!
Anthony Jost - 12 Jul 2015Years ago I was given some Devils Delirium talk about hot and I thought I could handle hot chilli's well it was so good I'm fronting up again
Julie - 16 Sep 2014Hi Connie,
I received my order today. Thankyou for the super fast, hassle free delivery.
Can't wait to see my brother's face when he tries the Scorpion Strike Stupidly Hot BBQ Sauce.
Every sauce I buy for him is never hot enough, I'm thinking he may have just met his match this time lol.
Darren - 19 Nov 2014Thanks Connie.
My three sauces arrived not even 24 hours after I ordered online.
Thankyou very much,
Ric - 15 Oct 2014Just like to say that my Chilli seeds arrived safely yesterday.
Thankyou for the very speedy delivery time.